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Shipping Policies:

When an order is placed it is generally shipped the next business day. Special orders may take two to four weeks to ship. Occasionally, we may have a delay in which case we will contact you. All orders are shipped UPS. We require a signature on all package deliveries. Please ensure that you provide an address where someone will be available to sign for the package.

We are unable to ship to PO Boxes and APO/FPO addresses.
Please note that we are not able to offer Saturday delivery.

Shipping Charges include insurance:

Order Total

Ground Shipping (5-7 Days)
$0 - $49
  $10.00
$50 - $149
  $14.00
$150 - $249
  $18.00
$250 - $499
  $20.00
$500 +
  $25.00 - $40.00

 

International Shipping:

At this time, we are unable to process international orders.
Business hours are Monday - Saturday 10am - 6pm Sunday 12pm- 5 pm PST

 



Payment Methods:

We currently accept American Express, Visa and MasterCard.

 

Sales Tax:

We charge a sales tax of 8.25% to all orders shipped to a California address.
We do not charge sales tax on orders being shipped to all other locations.

 



Return Policies:

We will accept returns and exchanges on items that are in their original condition with tickets attached. Items must not have been worn, altered, drycleaned or laundered. We are not able to accept returns or exchanges on jewelry. Returns and exchanges on all full priced merchandise must be returned (either in the store or by mail) within 10 days of receipt. There are no returns or exchanges on sale merchandise. All return shipping charges and insurance are the responsibility of the customer. Items purchased online may be exchanged or returned in the store and must be accompanied by the packing receipt.

 

Return Address:

Please send all returns or exchanges, insured, along with the
original invoice and details in the original packaging to:
Moselle on Montana
1325 Montana Avenue
Santa Monica Ca 90403

We cannot accept responsibility for lost packages without proof of delivery.

 



Contact Us:

Please feel free to contact us at 310 458-2915
or e-mail at info@moselleonmontana.com

 

Thank You,
Moselle on Montana

 

info@moselleonmontana.com